What Our Customers Think
These are just a few of our customers comments.
To the team at Ralvern just to say thank you once again for all of your time and patience, we have had sofas from you many times, the service has always been the same, helpful , reliable and very true to your word, that is why we come back time after time thanks again for all that you do. Thanks lads for giving me the help to choose fabrics and style of my new suite you are all a great family business and a pleasure to do business with we will highly recommend you to all our friends.
I am truly delighted with my “new” suite and my family too have now endorsed my opinion on the splendid quality of the workmanship and finish it is also a joy to have “my” chair back with a new lease of life ! So many thanks to you and all your team for your excellent attention and completion of my order delivered on time as promised & even with a few extras , much appreciated.
I wish you and your company continued success which in my experience of your service is well deserved
Mrs CarterMrs Carter
Just a big thank you for our lovely corner sofa, the more we use it the better it looks. Thanks for all your patience and time, you even remained professional when I changed my mind on the feet at the 11th hour.
We enjoyed our time in your showroom and liked the fact that we could pop in at any time and watch it being made.The sofa was made within the time frame you gave us and was delivered on the day we requested along with the dining chair seat pads, that you recovered for us and look absolutely fab, from start to finish we could not have asked for better service.
Thank you again
Richard +Jane in Leicester.
. Hello again Simon
There has been a few days passed since you delivered back to me my reupholstered sofas, I thought it only just that I gave you a testament to the care detail and courteously handled experience that has been truly refreshing, I was confident that your personal touch would create the look I was after, you have been a pleasure and delight, Thankyou I will highly recommended your service, I will be in touch soon…
Emma HattonMiss Hatton
Dear Chris & Simon
Just to let you know that we are absolutely delighted with our new settee’s and the ones you re-covered and upholstered for us to match.they are extremely comfortable and the fabric is lovely. thanks for all the time and consideration shown to us Our very best wishes to you both and your families.Ian & Elaine Barratt
My wife and I would like to thank you most sincerely for the most wonderful service you gave to us.in this day and age of slip shod workmanship and buyer beware salesmanship, it is most refreshing to find a firm with old fashioned customer care and integrity as shown by your goodselves, we will always take every opportunity to highly recommend your firm highly to all our friends.
Having experienced the comfort of the ascot settee and chair over the past two weeks,I thought I must write to you to express our satisfaction with you and your company for the way you received us on our first enquiry and the way you dealt with us there after. Your advice on sizes and on the various qualities of coverings was a great help to my wife and myself and the final choice and make up of the material has turned out , as you suggested it would, absolutely perfect.
It was not an easy job for your boys to manoeuvre the furniture in and out but they accomplished the moves with great care and courtesy.Their building of the furniture too does them credit so please pass on all thanks to those all concerned,a very good job ,well done.You must feel very proud of your family traditions,here is to your fifth generation!
Again thank you for a highly commendable service you provide.Mr G Fradley
A bit belated but we wanted to thank you for the wonderful service you gave us when we had our sofa and chair re-upholstered recently.
These days it is rare to find a good family business that treats its customers with such professionalismand friendliness. Your workmanship is excellent and we are delighted with our furniture. Thank you.John & Sharron Wainwright
Our expression of sincere thanks for your kind understanding during the past few months,it’s always a pleasure dealing with the Ralvern team and the whole family,best wishes for your continued successLin & Ray Stone
Just a brief note to thank you for your friendly,professional and valued advice,given to us whilst we purchased the suite from Ralvern.
Were very delighted with the finished product and we sing your praises to all our friends.
Please convey our appreciation to all your family and staff
Mr B Wright